Support Board
Date/Time: Mon, 21 Apr 2025 05:49:26 +0000
Post From: Issue with Historical Volume Data in Numbers Bars on Remote Server
| [2025-02-28 16:26:57] |
| John - SC Support - Posts: 39362 |
|
We do not understand how you are getting any data at all. Sierra Chart does not have connectivity with CQG for data from the CME Group and EUREX, so you should not be getting any data, since you are not setup to get the data from us. In the end, the solution is to use the data from our Denali Exchange Data Feed. You have used this previously, so you just need to activate the exchange(s) for which you want the real-time data at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Also, it looks like you are running an older version of the software. We recommend updating to the latest release by following these instructions: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |