Support Board
Date/Time: Wed, 19 Mar 2025 04:03:05 +0000
Post From: charts stuck on download data
| [2025-02-27 21:19:20] |
| msiev72 - Posts: 10 |
|
2025-02-27 16:15:33.272 | Software version: 2743 64-bit 2025-02-27 16:15:33.272 | Primary Thread ID: 16284 2025-02-27 16:15:33.272 | Usage end date: 2025-04-18 2025-02-27 16:15:33.272 | Enabled for: Advanced Features 2. 2025-02-27 16:15:33.272 | Enabled for: Sierra Chart Historical Data Service. 2025-02-27 16:15:33.272 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-02-27 16:15:33.272 | Enabled for: Delayed Denali Exchange Data Feed. 2025-02-27 16:15:33.272 | Enabled for exchange2: CME 2025-02-27 16:15:33.272 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-02-27 16:15:33.272 | Current selected Data/Trading service: Teton CME Routing 2025-02-27 16:15:33.272 | Custom symbol settings values: enabled 2025-02-27 16:15:33.272 | Chart Update Interval: 400 2025-02-27 16:15:33.272 | Intraday Data Storage Time Unit: 0 2025-02-27 16:15:33.272 | Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2025-02-27 16:15:33.272 | 2025-02-27 21:15:33 Local computer time in UTC 2025-02-27 16:15:33.272 | 2025-02-27 16:15:33 Local computer time in SC Time Zone 2025-02-27 16:15:33.272 | 2025-02-27 21:12:42 Server time in UTC 2025-02-27 16:15:33.272 | Local computer UTC time and Server UTC time difference: 2 seconds. 2025-02-27 16:15:33.272 | Program path: C:\SierraChart\ 2025-02-27 16:15:33.272 | Data Files path: C:\SierraChart\Data\ 2025-02-27 16:15:33.272 | OS Version Number: 10.0 2025-02-27 16:15:33.272 | Locale Setting: C 2025-02-27 16:15:33.272 | DLLs: UserContributedStudies_64.dll 2025-02-27 16:15:33.272 | Allowed protected custom studies: 2025-02-27 16:15:33.272 | Crash reporter started: true 2025-02-27 16:15:33.272 | 2025-02-27 16:15:54.922 | Denali Data Feed | Connecting to the server ds25-2.sierracharts.com. Port 443 2025-02-27 16:15:54.922 | DTC Client socket (2) | Creating socket. 2025-02-27 16:15:54.922 | DTC Client socket (2) | New receive buffer size: 0 2025-02-27 16:15:54.922 | DTC Client socket (2) | Connecting to IP: 64.152.155.21. 2025-02-27 16:15:55.000 | Denali Data Feed | Network connection to server complete. 2025-02-27 16:15:55.000 | Denali Data Feed | Starting socket receive thread. 2025-02-27 16:15:55.000 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-02-27 16:15:55.099 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-02-27 16:15:55.099 | Denali Data Feed | Sending logon request message. 2025-02-27 16:15:55.537 | Denali Data Feed | Received logon response. 2025-02-27 16:15:55.537 | Denali Data Feed | Server Name: RealTimeServer. 2025-02-27 16:15:55.537 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-02-27 16:15:55.537 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-02-27 16:15:55.537 | Denali Data Feed | Failed connections: 4 2025-02-27 16:15:55.537 | Denali Data Feed | Waiting for socket receive thread to end 2025-02-27 16:15:55.538 | DTC Client socket (2) | CloseSocket call. 2025-02-27 16:15:55.538 | Denali Data Feed | Disconnected from the server. 2025-02-27 16:15:55.538 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-02-27 16:15:55.538 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-02-27 16:15:55.614 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-02-27 16:15:55.614 | DTC Client socket (2) | Closed. 2025-02-27 16:16:09.685 | Saved Chartbook: ExampleChartbook.cht. Time: 0.0002 seconds. 2025-02-27 16:16:52.865 | NQH25_FUT_CME 1 Min #1 | Reloading chart. 2025-02-27 16:16:53.552 | NQH25_FUT_CME[M] 1 Min #1 | Chart data loading complete. 2025-02-27 16:16:55.538 | Denali Data Feed | Connecting to the server ds32.sierracharts.com. Port 443 2025-02-27 16:16:55.541 | DTC Client socket (2) | Creating socket. 2025-02-27 16:16:55.541 | DTC Client socket (2) | New receive buffer size: 0 2025-02-27 16:16:55.541 | DTC Client socket (2) | Connecting to IP: 67.214.125.3. 2025-02-27 16:16:55.615 | Denali Data Feed | Network connection to server complete. 2025-02-27 16:16:55.615 | Denali Data Feed | Starting socket receive thread. 2025-02-27 16:16:55.615 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-02-27 16:16:55.708 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-02-27 16:16:55.708 | Denali Data Feed | Sending logon request message. 2025-02-27 16:16:56.146 | Denali Data Feed | Received logon response. 2025-02-27 16:16:56.146 | Denali Data Feed | Server Name: RealTimeServer. 2025-02-27 16:16:56.146 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-02-27 16:16:56.146 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-02-27 16:16:56.146 | Denali Data Feed | Failed connections: 5 2025-02-27 16:16:56.146 | Denali Data Feed | Waiting for socket receive thread to end 2025-02-27 16:16:56.147 | DTC Client socket (2) | CloseSocket call. 2025-02-27 16:16:56.147 | Denali Data Feed | Disconnected from the server. 2025-02-27 16:16:56.147 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-02-27 16:16:56.147 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-02-27 16:16:56.219 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-02-27 16:16:56.219 | DTC Client socket (2) | Closed. 2025-02-27 16:17:04.527 | File >> Disconnect selected. 2025-02-27 16:17:04.527 | Teton CME Routing | Waiting for socket receive thread to end 2025-02-27 16:17:04.527 | DTC Client socket (1) | CloseSocket call. 2025-02-27 16:17:04.527 | DTC Client socket (1) | Max send buffers used during socket life: 3 2025-02-27 16:17:04.527 | DTC Client socket (1) | Max send buffer size during socket life: 236 2025-02-27 16:17:04.527 | DTC Client socket (0) | CloseSocket call. 2025-02-27 16:17:04.527 | Denali Data Feed | Disconnected from the server. 2025-02-27 16:17:04.527 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2025-02-27 16:17:04.527 | Teton CME Routing | Disconnected. 2025-02-27 16:17:04.595 | DTC Client socket (1) | Socket gracefully closed by remote side. 2025-02-27 16:17:04.595 | DTC Client socket (1) | Closed. 2025-02-27 16:17:22.566 | 2025-02-27 16:17:22.566 | Teton CME Routing | Firm: Dorman/Stage5 2025-02-27 16:17:22.566 | Teton CME Routing | Connecting to the server futurestrading14.sierracharts.com. Port 11093 2025-02-27 16:17:22.567 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2025-02-27 16:17:22.567 | DTC Client socket (1) | New receive buffer size: 0 2025-02-27 16:17:22.567 | DTC Client socket (1) | Connecting to IP: 208.185.224.130. 2025-02-27 16:17:22.632 | Teton CME Routing | Network connection to server complete. 2025-02-27 16:17:22.632 | Teton CME Routing | Starting socket receive thread. 2025-02-27 16:17:22.632 | Teton CME Routing | Sending encoding request to server: Binary VLS. Compression: none 2025-02-27 16:17:22.834 | Teton CME Routing | Setting DTC encoding to Binary VLS 2025-02-27 16:17:22.834 | Teton CME Routing | Sending logon request message. 2025-02-27 16:17:22.958 | Teton CME Routing | Received logon response. 2025-02-27 16:17:22.958 | Teton CME Routing | Server Name: SC DTC Server. Build=52100. 2025-02-27 16:17:22.958 | Teton CME Routing | Server protocol version: 8. Client protocol version: 8 2025-02-27 16:17:22.958 | Teton CME Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink3.trading|SymbolSettings=cme_ilink_live.trading. 2025-02-27 16:17:22.958 | Teton CME Routing | Trading is supported. 2025-02-27 16:17:22.958 | Teton CME Routing | Order cancel and replace is supported. 2025-02-27 16:17:22.958 | Teton CME Routing | OCO Orders supported. 2025-02-27 16:17:22.958 | Teton CME Routing | Bracket Orders supported. 2025-02-27 16:17:22.958 | Teton CME Routing | MarketDepthIsSupported: 1 2025-02-27 16:17:22.958 | Teton CME Routing | Connected to server complete. 2025-02-27 16:17:22.959 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-02-27 16:17:22.959 | Updated verified funded futures trading account ending date to: 2025-03-29 21:17:22 2025-02-27 16:17:22.959 | Teton CME Routing | Performing query for most recent Order Activity Date-Time. 2025-02-27 16:17:22.967 | Teton CME Routing | Requesting historical order activity from server. Start date-time UTC: 00:00:00.000000 2025-02-27 16:17:23.021 | Updated verified funded futures trading account ending date to: 2025-03-29 21:17:23 2025-02-27 16:17:23.326 | Mapping NQH25_FUT_CME to NQH25. Service code: cme 2025-02-27 16:17:23.326 | Using symbol data fast lookup vector 2025-02-27 16:17:23.326 | Denali Data Feed | Starting real-time market data updates for: NQH25_FUT_CME (NQH25). ID: 1 Service code: cme 2025-02-27 16:17:23.326 | Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 443 2025-02-27 16:17:23.326 | Denali Data Feed | Requesting security definition data for: NQH25_FUT_CME (NQH25). ID: 1 2025-02-27 16:17:23.327 | Added historical Intraday data request for NQH25_FUT_CME to the queue. 2025-02-27 16:17:23.327 | Intraday data recording state for symbol NQH25_FUT_CME is set to download 'Pending'. 2025-02-27 16:17:23.327 | DTC Client socket (2) | Creating socket. 2025-02-27 16:17:23.327 | DTC Client socket (2) | New receive buffer size: 0 2025-02-27 16:17:23.327 | DTC Client socket (2) | Connecting to IP: 67.214.125.6. 2025-02-27 16:17:23.327 | Triggering next historical data download in queue. 2025-02-27 16:17:23.333 | Delaying start of download for NQH25_FUT_CME. 2025-02-27 16:17:23.392 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: NQH25_FUT_CME 2025-02-27 16:17:23.392 | Teton CME Routing | Setting external service identifier for symbol NQH25_FUT_CME to 42288528 2025-02-27 16:17:23.392 | Teton CME Routing | Received security definition for symbol NQH25_FUT_CME 2025-02-27 16:17:23.406 | Denali Data Feed | Network connection to server complete. 2025-02-27 16:17:23.406 | Denali Data Feed | Starting socket receive thread. 2025-02-27 16:17:23.406 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-02-27 16:17:23.494 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-02-27 16:17:23.494 | Denali Data Feed | Sending logon request message. 2025-02-27 16:17:23.947 | Denali Data Feed | Received logon response. 2025-02-27 16:17:23.947 | Denali Data Feed | Server Name: RealTimeServer. 2025-02-27 16:17:23.947 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-02-27 16:17:23.947 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-02-27 16:17:23.947 | Denali Data Feed | Failed connections: 6 2025-02-27 16:17:23.947 | Denali Data Feed | Waiting for socket receive thread to end 2025-02-27 16:17:23.947 | DTC Client socket (2) | CloseSocket call. 2025-02-27 16:17:23.947 | Denali Data Feed | Disconnected from the server. 2025-02-27 16:17:23.947 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-02-27 16:17:23.947 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-02-27 16:17:23.988 | Teton CME Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=2588A 2025-02-27 16:17:24.017 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-02-27 16:17:24.017 | DTC Client socket (2) | Closed. 2025-02-27 16:17:54.903 | HD Request # 2 | Downloading Intraday chart data for NQH25_FUT_CME to the file NQH25_FUT_CME.scid. Service: cme 2025-02-27 16:17:54.903 | HD Request # 2 | Download start date-time: 2025-02-27 16:13:23.000000. File last date-time: 2025-02-27 16:13:23.093000 2025-02-27 16:17:54.903 | HD Request # 2 | Using server: ds32.sierracharts.com port 10149 2025-02-27 16:17:54.903 | Socket (3) | Creating socket. 2025-02-27 16:17:54.903 | Socket (3) | New receive buffer size: 0 2025-02-27 16:17:54.903 | Socket (3) | Connecting to IP: 67.214.125.3. 2025-02-27 16:17:55.062 | HD Request # 2 | Setting DTC encoding to Binary VLS 2025-02-27 16:17:55.062 | HD Request # 2 | Sending historical data logon request message. 2025-02-27 16:17:55.178 | HD Request # 2 | Requesting Intraday data. Start date-time: 2025-02-27 16:13:23. Record interval: 0. Symbol: NQH25 2025-02-27 16:17:55.251 | HD Request # 2 | Decompressing data. 2025-02-27 16:17:55.396 | HD Request # 2 | Receiving Intraday data for NQH25_FUT_CME starting at 2025-02-27 16:13:23.081000 2025-02-27 16:17:55.397 | Socket (3) | CloseSocket call. 2025-02-27 16:17:55.397 | Socket (3) | Shutdown started. Waiting for graceful close. 2025-02-27 16:17:55.397 | Historical data download thread signaled to stop. 2025-02-27 16:17:55.397 | HD Request # 2 | Timestamp of first Intraday data file record written: 2025-02-27 16:13:23.171000. 2025-02-27 16:17:55.397 | HD Request # 2 | Received 2115 Intraday data records from 2025-02-27 16:13:23.081000 to 2025-02-27 16:17:54.040000 (4.5 minutes. Delay: 1.4 seconds) and wrote 2111 records for NQH25_FUT_CME 2025-02-27 16:17:55.403 | HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2025-02-27 21:17:54.040000 2025-02-27 16:17:55.403 | HD Request # 2 | Completion time: 1s. 2025-02-27 16:17:55.403 | HD Request # 2 | Intraday data download complete for NQH25_FUT_CME. Unique request ID: 2 2025-02-27 16:17:55.403 | Removing historical data download ID 2. 2025-02-27 16:17:55.403 | Real-time Intraday chart data file updates started for NQH25_FUT_CME 2025-02-27 16:17:55.403 | Intraday chart data file opened for NQH25_FUT_CME 2025-02-27 16:17:55.403 | HD Request # 2 | Enabling Intraday chart updating for symbol. 2025-02-27 16:17:55.403 | 2025-02-27 16:17:55.403 | No download requests in the queue to start downloads for. 2025-02-27 16:17:55.403 | Historical data for NQH25_FUT_CME is delayed because connection to main data feed is not present. Current data will be received upon connection. 2025-02-27 16:17:55.469 | Socket (3) | Socket gracefully closed by remote side. 2025-02-27 16:17:55.469 | Socket (3) | Closed. |