Support Board
Date/Time: Mon, 21 Apr 2025 13:38:49 +0000
Post From: Chart question
| [2025-02-27 15:30:14] |
| John - SC Support - Posts: 39366 |
|
So you are connecting to the same Rithmic account from both computers. We are surprised this is working, as typically Rithmic does not allow for multiple connections. Please get us the Message Log from PC#2 by following these instructions exactly: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |