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Date/Time: Mon, 21 Apr 2025 13:44:41 +0000



Post From: Chart question

[2025-02-19 18:03:45]
John - SC Support - Posts: 39367
Refer to the following:
Rithmic Trading Platform Service: Frequent Reconnections

In the portion of the log you included we see the symbol VIX_CGI, which is one symbol that Rithmic will not like. And you are not setup to get the data for the CBOE Indices, therefore you should not have that symbol at all as you will not get any data for it.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing