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Date/Time: Fri, 14 Mar 2025 14:53:00 +0000



Post From: Can't obtain stacking/pulling data on replay

[2025-02-17 16:07:04]
John - SC Support - Posts: 38659
For the times where there is no market depth data, you will not get any pulling/stacking information, as the pulling/stacking is taken from the changes in the Market Depth.

With regards to the missing market depth data from January 15, 2025 to February 4, 2025, first make sure that you have the following setting set high enough to show you market depth going back to where you want it:
Chart Settings: Maximum Market Depth Data Days to Load (Chart >> Chart Settings >> Market Depth menu)

If you are still missing data, then follow the instructions at the following link to download historical market depth data, note item #8 in particular for this:
Market Depth Historical Graph: Downloading Of Historical Market Depth Data

If this is a futures symbol and you are using a Continuous Futures Contract Chart and there has been a rollover during the time you are looking at, then you will need to open a chart for the previous contract(s) and download the market depth data specifically for that contract.

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As to the replay starting further back, are you definitely using the option for "Start at Date-Time"? Is the option selected? Is the date entered properly? Are you running the replay against multiple charts or a single chart?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing