Support Board
Date/Time: Tue, 22 Apr 2025 00:21:28 +0000
Post From: why cant i load my charts up ?
| [2025-02-16 19:25:08] |
| Sivle - Posts: 67 |
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I have Sierra Chart version 2737 now, and I think I did everything correctly. I can get my charts up, but I already unsubscribed from my market depth Level 2 data from Topstep, which might have been a mistake. As you mentioned, I could use Sierra Chart’s Denali Data Feed and pay less since I’m only going to trade MES, ES, and NQ. I can also connect my Rithmic account. Regarding the Rithmic account – is that another name for order routing? Should I use Teton order routing or Rithmic? I have Sierra Chart Service Package 11 (Integrated) and believe I’m using Rithmic order routing because I have a Topstep account. Is order routing the same as trade service? Also, why can’t I log into RTrader at the same time as I have Sierra Chart open? I heard that you get a better connection or something like that and that you can use it to exit positions if Sierra Chart malfunctions or if the data feed disconnects for some reason. Is that true, and is RTrader supposed to be used as a backup for security? I’m attaching some images to show what it looks like. |
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