Support Board
Date/Time: Tue, 22 Apr 2025 00:03:11 +0000
Post From: why cant i load my charts up ?
| [2025-02-15 16:29:31] |
| Sivle - Posts: 67 |
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I'm having trouble getting my charts to load in Sierra Chart, and I'm not sure what I'm doing wrong. Someone from Topstep told me that I need to use Rithmic as my trading service (order routing) but that my data feed must be Denali Data Feed. They also said I need to subscribe to live CME data, and that’s why my setup isn’t working. From what I understand: • Sierra Chart previously supported both order routing and data feeds from Rithmic, but they have now changed their policy. • Sierra Chart no longer allows Rithmic's data feed—instead, they provide their own Denali Data Feed. • Sierra Chart still supports Rithmic for order routing. • Since I have a Topstep account, Topstep requires me to use Rithmic for order routing and not Sierra Chart's Teton Order Routing. • For the data feed, Topstep allows the use of Denali Data Feed, meaning I must subscribe to Sierra Chart’s own data service. Now, when subscribing to live CME data, I see that I need a live funded futures account to qualify for non-professional CME data rates. I do have a live funded futures account with AMP Futures, and I currently have $50 in the account. • Does this qualify me for non-professional CME live data? • Does my AMP account need to be actively traded, or is simply having $50 deposited enough? (I don’t trade on this account; I just have funds in it.) Additionally, when filling out the CME market data agreement, I’m unsure what to enter in the following fields: 1. Trading Account Number – Do I enter my AMP Futures account number? 2. Clearing Firm – Should I enter AMP Global Clearing? 3. Name of Salesperson at the Broker/FCM – What should I put here if I don’t have a specific contact? I would really appreciate any help with this setup! I’m attaching a screenshot of the agreement I need to fill out to get non-professional data. Will I have to pay for the first month of the data feed, or will it be free the first time I use it? I’m attaching the data feed plan I’m planning to purchase for $39 USD. I want to make sure I’m selecting the right data feed that allows me to use footprint charts, volume profile, and order flow analysis. I plan to trade S&P 500 and Nasdaq futures. Is this the correct data feed for my needs? Date Time Of Last Edit: 2025-02-15 16:36:34
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