Support Board
Date/Time: Wed, 27 Nov 2024 10:26:40 +0000
Post From: Live Data Swallowed/missing when updating studies of a chart
| [2014-08-22 17:18:22] |
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We have done a test now where we have put Sierra Chart in a frozen state for about 3 minutes. Normally what should happen in this case is the TransAct bridge program should automatically shutdown. It is not. And the fact that it does not is a problem. However, we were not missing any data because all the data was received when Sierra Chart became unfrozen. We think we know what the problem could be from in your case. Make Sure Global Settings >> Data/Trade Service Settings >> Timestamp Using Local Computer Clock is set to False. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-22 17:19:16
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