Support Board
Date/Time: Wed, 19 Mar 2025 05:46:31 +0000
Post From: NQTV tickers
| [2025-02-13 20:30:17] |
| John - SC Support - Posts: 38782 |
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The only thing we see that jumps out are items like the following: 2025-02-12 21:25:18.029 | Denali Data Feed | Real-time data for symbol LOOP is currently unavailable.
We are not sure why this is coming up, but it could just be a timing issue. Please get us another Message Log by following these instructions for a single symbol which is exhibiting an issue: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. -- There was no image attached to the previous post, so we are not sure what the problem is that is being referenced. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-02-13 20:30:58
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