Support Board
Date/Time: Fri, 14 Mar 2025 14:58:28 +0000
Post From: Updated to current SC version, but One chartbook no longer getting full data download
| [2025-02-06 19:55:37] |
| Sierra_Chart Engineering - Posts: 18784 |
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This is the core problem: 2025-02-05 03:19:49.247 | NQH25_FUT_CME [CB][M] 30 Min #1 | Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 | Number times message previously added: 20 *
2025-02-05 03:19:59.278 | NQH25_FUT_CME [CB][M] 30 Min #1 | Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 | Number times message previously added: 14 * 2025-02-05 03:20:08.879 | NQH25_FUT_CME [CB][M] 30 Min #1 | Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 | Number times message previously added: 17 * What computer are you running Sierra Chart on? What is the operating system. Once an exception occurs Sierra Chart is going to become unstable and have numerous problems. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |