Support Board
Date/Time: Fri, 14 Mar 2025 13:22:03 +0000
Post From: Extended VPOC line longer/shorter than expected
| [2025-02-04 22:10:59] |
| John - SC Support - Posts: 38653 |
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We see the following lines in your log: 2025-02-04 15:45:37.091 | Historical Data | HD Request # 1 | Requesting Intraday data. Start date-time: 2025-01-15 15:45:36. Record interval: 0. Symbol: VIX_CGI 2025-02-04 15:45:38.056 | Historical Data | HD Request # 1 | Received 42221 Intraday data records from 2025-01-15 15:45:46.320000 to 2025-02-04 15:45:31.328000 (20.0 days. Delay: 6.7 seconds) and wrote 42221 records for VIX_CGI So for VIX_CGI, the system is only trying to load data starting at January 15, 2025. To download additional Intraday data for VIX_CGI, refer to the following: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data For futures products (such as ESH25_FUT_CME) make sure you are using a Continuous Futures Contract chart. Refer to the following: Continuous Futures Contract Charts Then, if you have an issue getting data further back by increasing the "Days to Load" then refer to the same link above for how to download additional intraday data. -- We can not say anything about the download speed. We have very good upload connections at our data centers, so it is definitely not related to that. But there are all kinds of things that can happen when you are dealing with the public Internet. The first thing to do is work on getting the data back to where you are wanting. Then, once you have the bulk of the data downloaded, see how the downloads work for you going forward, as they are going to be much smaller. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |