Support Board
Date/Time: Tue, 22 Apr 2025 05:51:53 +0000
Post From: Denali data feed deactivated without any reason
| [2025-02-03 07:20:45] |
| Sierra_Chart Engineering - Posts: 19290 |
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You paid 200 USD on 2025-01-30 17:05:21 However, you activated the CME professional exchange for 150 USD on January 30! That only paid for one day. We cannot change this. This is the policy of the exchange. And then there is another 150, that had to be paid on February 1 but you had an insufficient balance: 2025-02-01 00:05:31 ** Denali Data Feed: Updated the Auto-Renew status for CM to (0). Reason: Insufficient account balance for renewal.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-02-03 07:23:20
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