Support Board
Date/Time: Mon, 03 Feb 2025 12:12:52 +0000
Post From: Download Historical Data
| [2025-02-02 19:53:15] |
| Sierra_Chart Engineering - Posts: 18222 |
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1. Update Sierra Chart to the current version: Software Download: Fast Update This resolves an issue, where there needs to be a delay for re-connections of a submarket data connection. 2. Rithmic is repeatedly closing the connection. You are using Teton order routing symbols: 2025-02-02 12:13:48.586 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: YMH25_FUT_CME And Sierra Chart is set to connect to Rithmic. Do you want to use Teton order routing or Rithmic? Translate the symbols with this Edit menu command: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |