Support Board
Date/Time: Tue, 22 Apr 2025 10:56:47 +0000
Post From: Buongiorno
| [2025-01-31 16:40:30] |
| John - SC Support - Posts: 39395 |
|
From Google Translate: Since I already paid 39 euros more last month; this month, for the renewal of sierra chart, could I please pay the difference to get up to 47 dollars which would be 8 euros?
Consider that I am only training with sierra chart and that I am not earning anything. Can you please help me? In theory, yes, you can do this. But you have a $39.00 exchange fee due on February 1, 2025. If you want that real-time data, then the $39.00 currently in your account will be taken out to give you another month of the data. If you do not want the real-time data any longer, then you will need to "Deactivate" that exchange selection prior to the start of February 1, 2025 in UTC time. You can do this at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges If you do deactivate the exchange, then your upcoming renewal for Package 11 is on February 26, 2025, when you will need to have $46.00 in your account in order to automatically renew the package. Therefore, you would need to add $7.00 to your account in order to have enough funds for this. But, if you do not deactivate the exchange, then you would need to add another $46.00 to your account to cover the cost of the package renewal. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |