Login Page - Create Account

Support Board


Date/Time: Fri, 18 Apr 2025 07:07:16 +0000



Post From: ZC202503-CBOT POSITION NOT SHOWING

[2025-01-31 00:11:18]
Sierra_Chart Engineering - Posts: 19259
We will review this:

1. This does not resolve it, even if SC is running but the order is executed in TWS Desktop or Mobile, the order fill is not downloading. It is not a case of how long the service keeps the fill, even immediately it will not download it anymore. This used to work perfectly fine in the past.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing