Support Board
Date/Time: Tue, 22 Apr 2025 08:32:42 +0000
Post From: Urgent...Data Error. Please Help!
| [2025-01-30 20:47:26] |
| John - SC Support - Posts: 39395 |
|
First, you do not have any exchanges active with our Denali Exchange Data Feed. If you are wanting data from us, then you will need to go through the instructions to setup the exchange and eventually activate and pay for it. You will need to redo the agreements as you previously had "TransAct" listed as the "Clearing Firm" and they no longer exist as TransAct. The instructions for the CME Group data are at the following link: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* In terms of the "Permission Denied" error you are getting, refer to the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |