Support Board
Date/Time: Tue, 22 Apr 2025 08:26:44 +0000
Post From: Urgent...Data Error. Please Help!
| [2025-01-30 16:42:21] |
| John - SC Support - Posts: 39395 |
|
With Sierra Chart version 2727 and higher, we no longer support data from Rithmic. Refer to the following: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2728 Therefore, you need to do one of the following: - downgrade to version 2726 and then use the Rithmic data. Follow the instructions at the following link: Software Download: Full Control Rollback Procedure - Use the data from our Denali Exchange Data Feed. Follow the instructions at the following link to setup data for the CME Group: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* As noted in the above section, you need to have a live, funded, futures trading account in order to qualify for the non-professional exchange fees. Refer to the following for more on this requirement: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |