Support Board
Date/Time: Tue, 22 Apr 2025 11:24:05 +0000
Post From: Assistance Required: Unexpected Behavior in NZD (6N) Signal Execution
| [2025-01-27 10:27:54] |
| User368741 - Posts: 57 |
|
Dear Sierra Chart Support Team, I encountered an issue related to signal execution in NZD (6N) and require your assistance in understanding the behavior. Below are the details of the problem: Issue: A 1-lot long signal was triggered in NZD (6N) along with a flatten position signal (if any open). Target and stop offsets were specified in terms of ticks. However, upon reviewing the Trade Order Log, I noticed unusual behavior where: The system opens the position, then closes it, and then opens it again. The target and stop order prices appear to be incorrect. My Concern: I am unable to interpret the Trade Order Log and would appreciate it if you could help explain: Why the position was opened, closed, and reopened in this manner. Why the target and stop prices do not match the expected values based on the tick offsets. I have attached the following files to assist with your investigation: Trade Orders Trade Service Log Screenshot of the spreadsheet configuration for NZD (6N) Target and Stop Order Prices for reference I would appreciate your guidance on these points and any recommendations to prevent such behavior in the future. Thank you for your time and support. |
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