Support Board
Date/Time: Wed, 19 Mar 2025 01:52:00 +0000
Post From: Marked Data Discrepancy?
| [2025-01-22 20:39:20] |
| John - SC Support - Posts: 38782 |
|
In general, we will not do a comparison between what you are seeing on Sierra Chart versus another system. But especially in this case where you are getting the data from Interactive Brokers. In this case, we can not even look to ensure that what you are seeing in your charts matches the data as we expect it to be (i.e. comparing the data you have received from us against the data we have). What we recommend doing is installing another Sierra Chart and leave it set to connect to "SC Data". Then open a chart for ESH24-CME and set it up to match what you have for your Interactive Brokers chart. In this case, you will be getting the data from our Denali Exchange Data Feed, but it will be delayed streaming data. But this is all you need to compare the historical data you are looking at in this case. If that data is not what you are expecting then let us know. If it is what you are expecting, then the problem is with the Interactive Brokers data. Refer to the following for how to install a second Sierra Chart: Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |