Support Board
Date/Time: Tue, 22 Apr 2025 12:30:58 +0000
Post From: Data Service Malfunction
| [2025-01-16 19:10:52] |
| John - SC Support - Posts: 39395 |
|
There is no reason for you to be having disconnections based on anything on our end. We do not do any maintenance except during non-trading hours (meaning the weekends mostly). When you have a problem with this, then please get us your Message Log for us to check and see if there is something specific listed that might show where there is a problem. Follow these instructions to get us your log: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |