Support Board
Date/Time: Wed, 27 Nov 2024 10:30:42 +0000
Post From: Internal DATAFEED Equity not showing, some are, others not
| [2014-08-19 20:27:10] |
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There must be some other explanation for the problem. The historical Intraday and historical Daily data and Real-time data updates for the symbol have all been started and handled properly without any problem: Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart-STOCKS\Data\BITA.dly | 2014-08-19 11:21:28
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart-STOCKS\Data\bita.scid | 2014-08-19 11:21:28 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart-STOCKS\Data\BITA.scid | 2014-08-19 11:21:28 Mapping BITA to BITA. Service code: equities.us | 2014-08-19 11:21:28 SC Exchange Data | Starting real-time market data updates for: BITA. ID: 83 | 2014-08-19 11:21:28 Intraday data recording state for symbol BITA is set to pending. | 2014-08-19 11:21:28 HD Request # 204 | Downloading Intraday chart data for BITA to the file BITA.scid. Service: equities.us | 2014-08-19 11:21:28 Compressing file: C:\SierraChart-STOCKS\Data\BITA.scid. This may take a while. | 2014-08-19 11:21:28 HD Request # 204 | Download start Date-Time: 2014-02-14 10:21:28.0 | 2014-08-19 11:21:28 HD Request # 204 | Using server: scdf2.sierracharts.com port 10149 | 2014-08-19 11:21:28 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-08-19 11:21:28 HD Request # 205 | Downloading Historical Daily chart data for BITA. Starting date: 1964-08-19. Service: ib | 2014-08-19 11:21:28 HD Request # 205 | Using user Barchart Historical data account. | 2014-08-19 11:21:28 HD Request # 205 | Requesting historical Daily data for BITA starting at 1964-08-18 | 2014-08-19 11:21:28 Socket (3368) | Connected. | 2014-08-19 11:21:28 HD Request # 204 | Sending historical data logon request message. | 2014-08-19 11:21:28 HD Request # 204 | Requesting Intraday data. Start Date-Time: 2014-02-14 10:21:28. Record interval: 1. Symbol: BITA | 2014-08-19 11:21:28 HD Request # 205 | Receiving historical Daily data for BITA starting at 2010-11-17 | 2014-08-19 11:21:28 Writing historical Daily data for BITA to the file BITA.dly | 2014-08-19 11:21:28 HD Request # 205 | Received 944 records from 2010-11-17 00:00:00 to 2014-08-19 00:00:00 (3.8 years) and wrote 944 records for BITA | 2014-08-19 11:21:28 HD Request # 204 | Decompressing data. | 2014-08-19 11:21:28 HD Request # 205 | Daily download COMPLETE for BITA. Completion time: 0s | 2014-08-19 11:21:28 HD Request # 204 | Receiving Intraday data for BITA starting at 2014-02-14 10:22:00 | 2014-08-19 11:21:28 HD Request # 204 | Timestamp of first Intraday data file record written: 2014-02-14 10:22:00 | 2014-08-19 11:21:28 Socket (3368) | Shutdown and closed. | 2014-08-19 11:21:32 The network socket for historical data has been closed. | 2014-08-19 11:21:32 HD Request # 204 | Received 131248 records from 2014-02-14 10:22:00 to 2014-08-19 11:21:24 (186.0 days) and wrote 131248 records for BITA | 2014-08-19 11:21:32 HD Request # 204 | Intraday download COMPLETE for BITA. Completion time: 4s | 2014-08-19 11:21:32 Real-time Intraday chart data file updates started for BITA | 2014-08-19 11:21:32 When Sierra Chart starts a download and real-time updates for a symbol, in this case BITA, it will continue to receive real-time data and update the Intraday data file and the current quote data. When you change back to this symbol in a chart through the Associated Watch List or open a new chart for it, there will not be a new historical Intraday data download because there is no need to. The chart is already up to date and updating. It could be just that you have a misunderstanding of that. If it is not up to date, then a couple of reasons could be the Session Times are not set correctly or you are not scrolled to the end of the chart. At the time you have this problem, post an image of the chart by following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image We see absolutely no evidence of any issue from the Message Log and there is no reason for there to be a problem. We have not identified any issue at this time. As we said, there must be some other explanation. Must be something simple. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-19 20:29:44
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