Support Board
Date/Time: Sun, 24 Nov 2024 08:54:59 +0000
Post From: Unable to cancel orders
| [2013-05-13 23:27:51] |
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For these kinds of issues, you need to contact your trading service/broker about these. Sierra Chart maintains as reliable as integration as possible with Trading services. The majority of issues that people encounter, are server side or connectivity related issues. Not within Sierra Chart itself. If you send an order, It is going to be sent to the trading service, and they should accept it or reject it, no matter what the state of the market is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |