Support Board
Date/Time: Wed, 19 Mar 2025 05:15:09 +0000
Post From: No CME Data
| [2025-01-13 19:26:02] |
| John - SC Support - Posts: 38782 |
|
We are not seeing any issue in the log. But, the account you have posted from is currently on the "Base Advanced" package, and as such, you can not get real-time data or connect to the Teton Order Routing Service. You need to change your account back to being on the "Integrated Advanced" package. Follow these instructions to change your package: Sierra Chart Purchase and License Information: Changing Package For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |