Support Board
Date/Time: Tue, 22 Apr 2025 16:30:02 +0000
Post From: standard vs high compression
| [2025-01-10 10:33:52] |
| UserCh123N - Posts: 11 |
|
Hi, there seems to be disruption connecting to ds40, would you kindly check and advise? No issue receiving RT data from the US server. Also I am curious if there is any other relay server in the region (APAC) available for back up? I am running SC ver 2726. Herewith the message log for your reference: 2025-01-10 10:31:27.710 | Denali Data Feed | Connecting to the server ds40.sierracharts.com. Port 10048 2025-01-10 10:31:27.711 | DTC Client socket (1) | Creating socket. 2025-01-10 10:31:27.711 | DTC Client socket (1) | New receive buffer size: 5242880 2025-01-10 10:31:27.711 | DTC Client socket (1) | Connecting to IP: 202.52.152.130. 2025-01-10 10:31:47.720 | Denali Data Feed | Timeout connecting to server. 2025-01-10 10:31:47.720 | DTC Client socket (1) | CloseSocket call. 2025-01-10 10:31:47.720 | Denali Data Feed | Disconnected from the server. 2025-01-10 10:31:47.720 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2025-01-10 10:31:47.720 | DTC Client socket (1) | Closed. 2025-01-10 10:31:50.731 | Denali Data Feed | Connecting to the server ds40.sierracharts.com. Port 443 2025-01-10 10:31:50.732 | DTC Client socket (1) | Creating socket. 2025-01-10 10:31:50.732 | DTC Client socket (1) | New receive buffer size: 5242880 2025-01-10 10:31:50.732 | DTC Client socket (1) | Connecting to IP: 202.52.152.130. 2025-01-10 10:32:10.736 | Denali Data Feed | Timeout connecting to server. 2025-01-10 10:32:10.736 | DTC Client socket (1) | CloseSocket call. 2025-01-10 10:32:10.736 | Denali Data Feed | Disconnected from the server. 2025-01-10 10:32:10.736 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2025-01-10 10:32:10.736 | DTC Client socket (1) | Closed. |