Support Board
Date/Time: Tue, 22 Apr 2025 17:49:21 +0000
Post From: Trade Positions Window
| [2025-01-09 23:04:42] |
| Sierra_Chart Engineering - Posts: 19305 |
|
What you are seeing is Sierra Chart updating the Trade Positions Window from the fill but the Service Position Quantity field remains at 0 since Rithmic did not send a position update and then the position is cleared. Discontinue the use of Rithmic or discontinue Sierra Chart. We are not going to be responding further. We are declining further support. We have no interest in Rithmic business. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |