Support Board
Date/Time: Wed, 19 Mar 2025 04:07:57 +0000
Post From: Not being able to trade today with Sierra Chart since NY opening.
| [2025-01-09 15:55:25] |
| VAProfTrd - Posts: 9 |
|
Hi, I'm currently trading with symbol MNQH25-CME in Simulation Mode, and I was being able to trade during night trading time, but Sierra Chart stopped the trading at 9:29:59h, at NY trading opening. Do you have any issue at the moment causing this? Sending the message log and trade service log to help on the validation: A) Message log after a reconnect: 2025-01-09 15:52:37.461 | File >> Reconnect selected. 2025-01-09 15:52:37.474 | Delayed Data Feed | Waiting for socket receive thread to end 2025-01-09 15:52:37.475 | DTC Client socket (2) | CloseSocket call. 2025-01-09 15:52:37.475 | Delayed Data Feed | Disconnected from the server. 2025-01-09 15:52:37.475 | SC Data - All Services | Disconnected. 2025-01-09 15:52:37.475 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-01-09 15:52:37.475 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-01-09 15:52:37.634 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-01-09 15:52:37.634 | DTC Client socket (2) | Closed. 2025-01-09 15:52:39.470 | 2025-01-09 15:52:39.471 | SC Data - All Services | Connected to server complete. 2025-01-09 15:52:39.472 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-01-09 15:52:39.487 | Mapping MNQH25-CME to MNQH25. Service code: cme 2025-01-09 15:52:39.487 | Using symbol data fast lookup vector 2025-01-09 15:52:39.487 | Delayed Data Feed | Starting real-time market data updates for: MNQH25-CME (MNQH25). ID: 1 Service code: cme 2025-01-09 15:52:39.488 | Delayed Data Feed | Connecting to the server ds32-2.sierracharts.com. Port 10043 2025-01-09 15:52:39.488 | Delayed Data Feed | Requesting security definition data for: MNQH25-CME (MNQH25). ID: 1 2025-01-09 15:52:39.488 | Added historical Intraday data request for MNQH25-CME to the queue. 2025-01-09 15:52:39.488 | Intraday data recording state for symbol MNQH25-CME is set to download 'Pending'. 2025-01-09 15:52:39.488 | Triggering next historical data download in queue. 2025-01-09 15:52:39.489 | Delaying start of download for MNQH25-CME. 2025-01-09 15:52:39.575 | DTC Client socket (1) | Creating socket. 2025-01-09 15:52:39.575 | DTC Client socket (1) | New receive buffer size: 0 2025-01-09 15:52:39.575 | DTC Client socket (1) | Connecting to IP: 67.214.125.4. 2025-01-09 15:52:39.746 | Delayed Data Feed | Network connection to server complete. 2025-01-09 15:52:39.746 | Delayed Data Feed | Starting socket receive thread. 2025-01-09 15:52:39.746 | Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-01-09 15:52:40.037 | Delayed Data Feed | Setting DTC encoding to Binary VLS 2025-01-09 15:52:40.037 | Delayed Data Feed | Sending logon request message. 2025-01-09 15:52:40.634 | Delayed Data Feed | Received logon response. 2025-01-09 15:52:40.634 | Delayed Data Feed | Server Name: SC Realtime Server. 2025-01-09 15:52:40.634 | Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 2025-01-09 15:52:40.634 | Delayed Data Feed | Successfully connected. 2025-01-09 15:52:40.634 | Delayed Data Feed | Trading is not supported. 2025-01-09 15:52:40.634 | Delayed Data Feed | MarketDepthIsSupported: 1 2025-01-09 15:52:40.634 | Delayed Data Feed | Restarting real-time data updates for symbol: MNQH25-CME -> MNQH25 2025-01-09 15:52:40.864 | Delayed Data Feed | Setting external service identifier for symbol MNQH25-CME to 42003617 2025-01-09 15:52:40.864 | Delayed Data Feed | Received security definition for symbol MNQH25-CME 2025-01-09 15:52:44.467 | Requesting market depth updates for: MNQH25-CME if supported. NumLevels=100 2025-01-09 15:52:44.710 | Delayed Data Feed | Clearing market depth for MNQH25-CME 2025-01-09 15:52:45.482 | HD Request # 5 | Downloading Intraday chart data for MNQH25-CME to the file MNQH25-CME.scid. Service: cme 2025-01-09 15:52:45.484 | HD Request # 5 | Download start date-time: 2025-01-09 14:29:59.000000. File last date-time: 2025-01-09 14:29:59.344001 2025-01-09 15:52:45.484 | HD Request # 5 | Using server: ds32.sierracharts.com port 10150 2025-01-09 15:52:45.486 | Socket (2) | Creating socket. 2025-01-09 15:52:45.486 | Socket (2) | New receive buffer size: 0 2025-01-09 15:52:45.486 | Socket (2) | Connecting to IP: 67.214.125.3. 2025-01-09 15:52:45.793 | HD Request # 5 | Setting DTC encoding to Binary VLS 2025-01-09 15:52:45.793 | HD Request # 5 | Sending historical data logon request message. 2025-01-09 15:52:45.956 | HD Request # 5 | Requesting Intraday data. Start date-time: 2025-01-09 14:29:59. Record interval: 0. Symbol: MNQH25 2025-01-09 15:52:46.114 | HD Request # 5 | Decompressing data. 2025-01-09 15:52:46.248 | HD Request # 5 | Receiving Intraday data for MNQH25-CME starting at 2025-01-09 14:29:59.167000 2025-01-09 15:52:46.248 | Socket (2) | CloseSocket call. 2025-01-09 15:52:46.248 | Historical data download thread signaled to stop. 2025-01-09 15:52:46.248 | Socket (2) | Shutdown started. Waiting for graceful close. 2025-01-09 15:52:46.248 | HD Request # 5 | Received 5 Intraday data records from 2025-01-09 14:29:59.167000 to 2025-01-09 14:29:59.344001 (0.2 seconds. Delay: 82.8 minutes) and wrote 0 records for MNQH25-CME 2025-01-09 15:52:46.249 | HD Request # 5 | Add time&sales data | Remembered last file record date-time: 2025-01-09 14:29:59.344001 2025-01-09 15:52:46.249 | HD Request # 5 | Completion time: 1s. 2025-01-09 15:52:46.249 | HD Request # 5 | Intraday data download complete for MNQH25-CME. Unique request ID: 5 2025-01-09 15:52:46.249 | Removing historical data download ID 5. 2025-01-09 15:52:46.249 | Real-time Intraday chart data file updates started for MNQH25-CME 2025-01-09 15:52:46.249 | Intraday chart data file opened for MNQH25-CME 2025-01-09 15:52:46.249 | HD Request # 5 | Enabling Intraday chart updating for symbol. 2025-01-09 15:52:46.249 | 2025-01-09 15:52:46.249 | No download requests in the queue to start downloads for. 2025-01-09 15:52:46.390 | Socket (2) | Socket gracefully closed by remote side. 2025-01-09 15:52:46.390 | Socket (2) | Closed. B) Trade Service log after a reconnect: 2025-01-09 15:52:40.634 | Delayed Data Feed | MaxConnectionsDifferentDevices = 2, NumCurrentConnectionsDifferentDevices = 1 2025-01-09 15:52:40.634 | Delayed Data Feed | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 Thanks in advance, Regards. |