Support Board
Date/Time: Wed, 19 Mar 2025 05:35:19 +0000
Post From: Connection
| [2025-01-03 19:46:13] |
| Sierra_Chart Engineering - Posts: 18838 |
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You clearly are having connectivity issues. Refer to: Data/Trading Service Connection and Symbol Issues One of the servers you have a connection problem to, we see no issue with that: 2025-01-03 14:44:06.621 | HD Request # 248 | Using server: ds12.sierracharts.com port 10150
2025-01-03 14:44:06.621 | Socket (7) | Creating socket. 2025-01-03 14:44:06.621 | Socket (7) | New receive buffer size: 0 2025-01-03 14:44:06.621 | Socket (7) | Connecting to IP: 69.39.70.241. 2025-01-03 14:44:07.041 | HD Request # 248 | Setting DTC encoding to Binary VLS 2025-01-03 14:44:07.041 | HD Request # 248 | Sending historical data logon request message. 2025-01-03 14:44:07.262 | HD Request # 248 | Requesting Intraday data. Start date-time: 2025-01-03 13:46:00. Record interval: 0. Symbol: EURUSD 2025-01-03 14:44:07.462 | HD Request # 248 | Decompressing data. 2025-01-03 14:44:07.863 | HD Request # 248 | Receiving Intraday data for EURUSD starting at 2025-01-03 13:46:00.291000 2025-01-03 14:44:07.863 | HD Request # 248 | Truncating file to starting date-time of 2025-01-03 13:46:00.291. 2025-01-03 14:44:08.063 | Socket (7) | CloseSocket call. 2025-01-03 14:44:08.063 | Socket (7) | Shutdown started. Waiting for graceful close. 2025-01-03 14:44:08.063 | Historical data download thread signaled to stop. 2025-01-03 14:44:08.063 | HD Request # 248 | Timestamp of first Intraday data file record written: 2025-01-03 13:46:00.291000. 2025-01-03 14:44:08.063 | HD Request # 248 | Received 5264 Intraday data records from 2025-01-03 13:46:00.291000 to 2025-01-03 14:44:06.515000 (58.1 minutes. Delay: 1.5 seconds) and wrote 5264 records for EURUSD 2025-01-03 14:44:08.063 | HD Request # 248 | Add time&sales data | Remembered last file record date-time: 2025-01-03 19:44:06.515000 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |