Support Board
Date/Time: Tue, 22 Apr 2025 21:18:47 +0000
Post From: Limited Historical Data on Some US Equities Symbols
| [2025-01-03 07:27:17] |
| Sierra_Chart Engineering - Posts: 19305 |
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The combining of data related to post #15 is done. We do not have any official access to stock symbol changes. Not sure where we would get that from. And some sources that might have this data are very expensive. It is a whole integration effort to support them. And it is an involved process to combine data. Also based upon what we have seen, IQ Feed does not do combining of old and new data either, when there is a symbol change. Also, you can do this yourself. If you are aware of a symbol change, simply use the old symbol and then rename it: Chart Data and Chart Data Files: Renaming Chart Data Files There is nothing else to do, the data will be automatically downloaded. What we are going to add support for, is combining data when a symbol moves between exchanges. This can be accomplished because the symbol is the same. And yes, we did have to take a firm position regarding email alerts. Email delivery is just too unreliable, and there are just too many problems, that are out of our control where our mail server gets blacklisted. We would be providing an unreliable service. Instead, there is a much improved method of getting alerts and onto a mobile device: Chat and Communications Platform Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-01-03 07:28:14
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