Support Board
Date/Time: Wed, 19 Mar 2025 10:15:01 +0000
Post From: Delayed Data
| [2025-01-02 17:34:37] |
| John - SC Support - Posts: 38782 |
|
You are not connecting to your CQG account. Your "Current Selected Service" is set to "SC Data - All Services". The reason you are not getting the real-time data at this time is that your "Verified Until" date is set to "December 25, 2024", which is in the past. You need to connect to your live, funded, futures trading account (CQG with AMP) at which time your "Verified Until" date will update to 30 days in the future and you will then be able to get the real-time data from our Denali Exchange Data Feed. For more information on this, refer to the following: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges You need to set your system to connect to your CQG account. To do this, follow these instructions: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |