Support Board
Date/Time: Wed, 05 Feb 2025 08:56:22 +0000
Post From: Instant Order Failure when Placing Trades
| [2024-12-31 16:17:30] |
| Sierra_Chart Engineering - Posts: 18270 |
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We cannot help with this. We do not provide any support for Rithmic trading issues: Rithmic Trading Platform Service: Rithmic Support Policy This is strictly a Rithmic issue. It is not an issue with Sierra Chart at all. This is impossible. I have to completely logout, shutdown the software, and reopen it to get another order to go through properly. The most you would have to do is simply reconnect with File >> Reconnect.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-12-31 16:18:48
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