Login Page - Create Account

Support Board


Date/Time: Wed, 05 Feb 2025 08:37:51 +0000



Post From: Instant Order Failure when Placing Trades

[2024-12-31 15:08:09]
AxelFoley1971 - Posts: 4
The workflow is as follows:
1. Open a new position
2. Wait for the position to resolve (TP or SL)
3. Open next position
- I immediately get the error and lose approximately $500

Here is the Service log as requested:
2024-12-31 07:57:22.205 | Rithmic Direct - DTC | Requesting trade accounts from server.
2024-12-31 07:57:22.278 | Rithmic Direct - DTC | Performing query for most recent account balances Date-Time for Trade Account: PRACTICEDec279298834.
2024-12-31 07:57:22.278 | Rithmic Direct - DTC | Performing query for most recent account balances Date-Time for Trade Account: S1Dec279283694.
2024-12-31 07:57:22.278 | Rithmic Direct - DTC | Received 2 accounts from service.
2024-12-31 07:57:22.287 | TradeActivity files query time: 0.008699 seconds. Entries: 0. Current queries: 2
2024-12-31 07:57:22.287 | Rithmic Direct - DTC | Requesting historical account balances for account PRACTICEDec279298834. Start date-time UTC: 2024-08-29 14:57:22
2024-12-31 07:57:22.325 | TradeActivity files query time: 0.038311 seconds. Entries: 0. Current queries: 1
2024-12-31 07:57:22.325 | Rithmic Direct - DTC | Requesting historical account balances for account S1Dec279283694. Start date-time UTC: 2024-08-29 14:57:22
2024-12-31 07:57:22.454 | Rithmic Direct - DTC | Requesting Trade Positions data.
2024-12-31 07:57:46.204 | TradeActivity files query time: 0.015021 seconds. Entries: 0. Current queries: 1
2024-12-31 07:58:35.422 | TradeActivity files query time: 0.002119 seconds. Entries: 24. Current queries: 1
2024-12-31 08:01:20.789 | Order modification failed | Rithmic Direct - DTC (Order cancel/replace reject). Internal Order ID: 653. Service Order ID: 258255233. Symbol: NGG5.NYMEX. Account: S1Dec279283694 *
2024-12-31 08:01:20.789 | Order modification failed | Rithmic Direct - DTC (Order cancel/replace reject). Internal Order ID: 654. Service Order ID: 258255234. Symbol: NGG5.NYMEX. Account: S1Dec279283694 *