Support Board
Date/Time: Wed, 05 Feb 2025 08:48:52 +0000
Post From: Instant Order Failure when Placing Trades
| [2024-12-30 22:22:19] |
| John - SC Support - Posts: 37728 |
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We would need to see your "Trade Service Log" after you have this occur so we can see exactly what is stated in there. Follow these instructions to get us the log: Support Board Posting Information: Providing Lines From Trade Service Log Also, we would need to understand the exact workflow of what you are doing when this occurs. Did you open a position, then close it and then you can not open another. Or are you having trouble adding to an already open position? Or is it something else? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |