Support Board
Date/Time: Mon, 21 Apr 2025 13:29:46 +0000
Post From: Can I get a free trial extension please.
| [2024-12-23 16:02:31] |
| User836264 - Posts: 6 |
|
Hi John, Thanks for your reply. You are right, I have just purchased Package 5. I didn't get a response about the trial (but I appreciate this is due to the weekend + time difference). My main purpose of requesting the extension for the trial was because I wanted a real time data package, but the registration process with Dorman is taking longer than expected. I sent them my documents and signed agreement on Saturday. I purchased Package 5 because I didn't want to be out of Sierra Chart, but this package is not really what I need. I was wondering whether there was a way to transfer my package to an integrated package once Dorman open my account and I have deposited? By this, I mean that once they approve me in full, can I pay the difference (- the usage I have already done on Package 5) and be put on to a package with real time data (I will select this shortly). OR, do I have to pay for the real time data package in full again? I hope this makes sense. |