Support Board
Date/Time: Thu, 06 Feb 2025 04:59:22 +0000
Post From: Versions 2712, 2713 | New Timer Functionality and Apparent Performance Issues
| [2024-12-05 15:20:29] |
| Sierra_Chart Engineering - Posts: 18297 |
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We have released version 2717, that uses Windows-based timers. This is so that users who are affected by the new timer functionality in Sierra Chart will not have any further issues. Update instructions: Software Download: Fast Update When we said that Windows timers are unreliable, it is not that they really are unreliable and not ultimately triggering. It is a case, where the operating system is suppressing timer events, and not actually sending them at the requested frequency, based on some algorithm. In part this algorithm has to do with user input but that is already known and by using the same message code we should effectively have the same result. And it also is just suppressing them to ensure a responsive user interface, to some extent. There is a negative consequence to this though and that is charts will not update as fast, with Windows-based timers. Anyway, we are going to work on a much more advanced algorithm for chart updating. But this will take a few days. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-12-05 15:22:14
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