Support Board
Date/Time: Thu, 06 Feb 2025 01:50:27 +0000
Post From: Sierra chart is very laggy after update
| [2024-12-04 14:37:09] |
| Sierra_Chart Engineering - Posts: 18297 |
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Makes completely no sense at all. Not at all reproducible by us. We are using settings of 10 ms global Chart Update Interval: General Settings Window: Chart Update Interval (Global Settings >> General Settings >> General >> Update Intervals) A multiplier setting of 1: General Settings Window: Timer Management - Chart Calculation/Draw Time Multiplier for Interval Delay (Global Settings >> General Settings >> General >> Update Intervals) And a maximum delay of 1000: General Settings Window: Timer Management - Maximum Interval Delay in Milliseconds (Global Settings >> General Settings >> General >> Update Intervals) We have about 60 charts open. Sierra Chart is completely responsive. No issues. Fast updating. Everything works fine. No trace of any problem at all. Performance is excellent. All of this is fact. Anyway we are not disputing what you are saying, but it flat out makes no sense. We will have to add an option to allow the use of Windows timers which consume operating system resources which lead to lower desktop performance, and are less message queue efficient. Also, it was never the intention at all to be using a TimerManagement_ChartCalculationDrawTimeMultiplierForIntervalDelay setting of 10. We would never suggest to a user to a use a setting that high. And cause slow chart updates. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-12-04 15:05:17
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