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Date/Time: Wed, 05 Feb 2025 20:11:22 +0000



Post From: Cannot Connect

[2024-12-04 10:36:14]
bobstone249 - Posts: 32
Hi, I'm looking for some advice. I am using a Proprietary Trading Company called Bulenox with Sierra Charts and Rithmic. I have been unable to connect for the last 2 hours, have restarted my computer etc. I have left messages with both Bulenox and Rithmic, however their response times are "unknown" to me. I know you guys are on the ball.

I don't for one minute think this is anything to do with SC. Could you give me some advice on what I can do to try and overcome this issue remotely?

By the way, I downloaded the latest version of SC and I did receive some updated data - but it's back to the status of "Connecting...." again.

Many thanks as always.

Log attached

Rob
Date Time Of Last Edit: 2024-12-04 11:05:15
attachment2024-12-04 Rithmic Connection Problem.txt - Attached On 2024-12-04 10:34:14 UTC - Size: 2.26 KB - 65 views
imageScreenshot 2024-12-04 103545.png / V - Attached On 2024-12-04 10:36:04 UTC - Size: 24.54 KB - 28 views