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Date/Time: Wed, 19 Mar 2025 05:02:38 +0000



Post From: Footprint Data stopped showing all of a sudden

[2024-12-03 18:25:57]
Brightstone - Posts: 18
I can promise you i've compared my Sierra chart real time data to my Tradingview RTD & NinjaTrader execution platform RTD and confirmed the ticks and real time data was all in sync with each other. i made about 4 winning trades on my Ninjatrader execution platform over the last 2 weeks based on my Sierra Chart real time data.. Im not sure where this real time data is coming from but i know i paid $104 total to Sierra charts since i set up Sierra charts 2 weeks ago and i never bought IB data- still haven't.. I only linked my IB to my Sierra chart platform because that was the only brokerage option i have available on the Brokerage options to choose from..... see attached for my payment screenshot which i believe shows i bought Service Package 11 AND Denali Exchange Data Feed like 2 weeks ago.

I NEVER bought RTD from IB but i've had RTD on my Sierra charts the very first day i started my SC subscriptions about 2 weeks ago.

I would like to use sierra chart chart data going forward because i believe thats what i been using and its been working well for me up until 30 hours ago when it just stopped.... I only want to visualize my footprint chart data with Sierra, im not interested in trading/executing with Sierra at this time- i just want to visualize the orderflow in real time on my footprint charts here with Sierra.
imageSierra Purchases.png / V - Attached On 2024-12-03 18:14:40 UTC - Size: 337.53 KB - 36 views