Support Board
Date/Time: Thu, 06 Feb 2025 04:55:29 +0000
Post From: Versions 2712, 2713 | New Timer Functionality and Apparent Performance Issues
| [2024-12-03 16:40:15] |
| Sierra_Chart Engineering - Posts: 18297 |
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Based on user feedback we are still going to make further improvements/changes. Basically, what we have to do is automatically increase the Chart Update Interval, which is already the case, but we have to do this even more , when that interval is beyond the capabilities of a CPU core, based on the chart configuration you are using. We are also going to implement, immediate updating of the chart graphics, after submitting or modifying or canceling an order. So you do not need to use a low update interval to see the change of the order lines. It is not going to make sense to ever use a Chart Update Interval low like 10 ms. If you are having a problem then this is just simply too low. Clearly the consequence of that, is now visible to many users. That interval was never getting followed. The operating system was dropping a very large percentage, a majority of those events. Probably > 90% are getting dropped. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-12-03 18:25:59
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