Support Board
Date/Time: Wed, 19 Mar 2025 05:07:38 +0000
Post From: Footprint Data stopped showing all of a sudden
| [2024-12-02 21:16:34] |
| Brightstone - Posts: 18 |
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John, i just got off the phone with IB support and they reminded me of a few things.... All this time on Sierra i've only gotten real-time data from the Denali exchange all along- i've never subscribed to IB market data because i don't trade there- i only use IB because it was on of the choices for selecting a Broker to link through Sierra charts..... My Footprint charts here on Sierra have been working fluidly in the past, up until this morning and Ive never had market data with IB, I only paid for market data through Denali.... i think i have have a IT issue or something here on Sierra possibly..... (my sierra charts should look like this see screenshot, but it currently does not as of this morning about 7 hours ago)
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