Support Board
Date/Time: Mon, 21 Apr 2025 18:28:31 +0000
Post From: Sierra chart is very laggy after update
| [2024-12-02 15:05:12] |
| Sierra_Chart Engineering - Posts: 19289 |
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Adjust the Chart Update Interval to a higher value. Both globally, and in individual charts. Refer to the notes here: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2702 There are no performance issues in the newer versions. We observe no such issues at all. What may be happening, is that the Chart Update Interval, is more faithfully being followed. Rather than Windows, just dropping a large number of timer events because your computer and chart configuration cannot keep up with the setting that you are using. Sierra Chart, timers do drop timer events also. It is very well structured in the way that it is designed. You can effectively accomplish the same thing, by increasing the Chart Update Interval. It does not make any technical sense that this would make a difference and we do not recommend this: For anyone experiencing poor performance after upgrading, what worked for me was creating a completely new chartbook, opening it alongside the old one I used, and copying charts one by one.
Now I have excellent performance, it worked for me, hopefully it will work for others. This is a completely unnecessary procedure. It makes no technical sense whatsoever. The only thing that could be related to this is that a higher Chart Update Interval is being used. Have a chartbook with 3 charts but after upgrade, without changing anything, massive performance hit with 2712. Barely interactive with frequent fan wind ups when doing anything at all. No performance issues at all in newer versions. If anything there is higher performance. What you are actually seeing, is more faithful following of your Chart Update Interval. And there was a very high drop rate, of timer events previously by Windows in older versions because your computer and chart configuration was not able to nearly keep up with what you were intended to do with a low Chart Update Interval. This is all this is about. This is all within your control to manage this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-12-02 15:11:58
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