Login Page - Create Account

Support Board


Date/Time: Thu, 26 Dec 2024 21:45:30 +0000



Post From: Delayed data feed stopped downloading

[2024-11-29 20:10:08]
User442257 - Posts: 3
Thanks for the response. Please find the required details below. Today again the bars downloaded until 18:14:00 and no bars downloaded afterwards.
Symbol for the Chart:
MNQZ24-CME

Message Log:

2024-11-29 19:08:33.550 | Software version: 2700 64-bit
2024-11-29 19:08:33.550 | Primary Thread ID: 35956
2024-11-29 19:08:33.550 | Usage end date: 2024-12-27
2024-11-29 19:08:33.550 | Enabled for: Advanced Features 2.
2024-11-29 19:08:33.550 | Enabled for: Sierra Chart Historical Data Service.
2024-11-29 19:08:33.550 | Enabled for: Delayed Denali Exchange Data Feed.
2024-11-29 19:08:33.550 | Allow Support for Sierra Chart Data Feeds is enabled.
2024-11-29 19:08:33.550 | Current selected Data/Trading service: SC Data - All Services
2024-11-29 19:08:33.550 | Custom symbol settings values: enabled
2024-11-29 19:08:33.550 | Chart Update Interval: 400
2024-11-29 19:08:33.550 | Intraday Data Storage Time Unit: 0
2024-11-29 19:08:33.550 | Time Zone: +00:00:00 (UTC+00)
2024-11-29 19:08:33.550 | 2024-11-29 19:08:33 Local computer time in UTC
2024-11-29 19:08:33.550 | 2024-11-29 19:08:33 Local computer time in SC Time Zone
2024-11-29 19:08:33.550 | 2024-11-29 19:00:57 Server time in UTC
2024-11-29 19:08:33.550 | Local computer UTC time and Server UTC time difference: 3 seconds.
2024-11-29 19:08:33.550 | Program path: C:\SierraChart\
2024-11-29 19:08:33.550 | Data Files path: C:\SierraChart\Data\
2024-11-29 19:08:33.550 | OS Version Number: 10.0
2024-11-29 19:08:33.550 | Locale Setting: C
2024-11-29 19:08:33.550 | DLLs: gcUserStudies_2500_64.dll, UserContributedStudies_64.dll
2024-11-29 19:08:33.550 | Allowed protected custom studies:
2024-11-29 19:08:33.550 | Crash reporter started: true
2024-11-29 19:08:33.550 |
2024-11-29 19:11:59.617 | MNQZ24-CME 1 Min #1 | Reloading chart.
2024-11-29 19:12:00.023 | Mapping MNQZ24-CME to MNQZ24. Service code: cme
2024-11-29 19:12:00.023 | Delayed Data Feed | Starting real-time market data updates for: MNQZ24-CME (MNQZ24). ID: 2 Service code: cme
2024-11-29 19:12:00.023 | Delayed Data Feed | Requesting security definition data for: MNQZ24-CME (MNQZ24). ID: 2
2024-11-29 19:12:00.024 | Added historical Intraday data request for MNQZ24-CME to the queue.
2024-11-29 19:12:00.024 | Intraday data recording state for symbol MNQZ24-CME is set to download 'Pending'.
2024-11-29 19:12:00.024 | Triggering next historical data download in queue.
2024-11-29 19:12:00.026 | Delaying start of download for MNQZ24-CME.
2024-11-29 19:12:00.219 | Delayed Data Feed | Setting external service identifier for symbol MNQZ24-CME to 42008411
2024-11-29 19:12:00.219 | Delayed Data Feed | Received security definition for symbol MNQZ24-CME
2024-11-29 19:12:01.701 | MNQZ24-CME[M] 1 Min #1 | Chart data loading complete.
2024-11-29 19:12:05.657 | HD Request # 2 | Downloading Intraday chart data for MNQZ24-CME to the file MNQZ24-CME.scid. Service: cme
2024-11-29 19:12:05.658 | HD Request # 2 | Download start date-time: 2024-11-29 18:14:59.000000. File last date-time: 2024-11-29 18:14:59.977001
2024-11-29 19:12:05.659 | HD Request # 2 | Using server: ds32.sierracharts.com port 10150
2024-11-29 19:12:05.671 | Socket (2) | Creating socket.
2024-11-29 19:12:05.671 | Socket (2) | New receive buffer size: 0
2024-11-29 19:12:05.671 | Socket (2) | Connecting to IP: 67.214.125.3.
2024-11-29 19:12:05.892 | HD Request # 2 | Setting DTC encoding to Binary VLS
2024-11-29 19:12:05.892 | HD Request # 2 | Sending historical data logon request message.
2024-11-29 19:12:06.534 | HD Request # 2 | Requesting Intraday data. Start date-time: 2024-11-29 18:14:59. Record interval: 0. Symbol: MNQZ24
2024-11-29 19:12:06.825 | HD Request # 2 | Decompressing data.
2024-11-29 19:12:07.151 | HD Request # 2 | Receiving Intraday data for MNQZ24-CME starting at 2024-11-29 18:14:59.149000
2024-11-29 19:12:07.151 | Socket (2) | CloseSocket call.
2024-11-29 19:12:07.151 | Socket (2) | Shutdown started. Waiting for graceful close.
2024-11-29 19:12:07.151 | Historical data download thread signaled to stop.
2024-11-29 19:12:07.151 | HD Request # 2 | Received 10 Intraday data records from 2024-11-29 18:14:59.149000 to 2024-11-29 18:14:59.977001 (0.8 seconds. Delay: 57.1 minutes) and wrote 0 records for MNQZ24-CME
2024-11-29 19:12:07.152 | HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2024-11-29 18:14:59.977001
2024-11-29 19:12:07.152 | HD Request # 2 | Completion time: 2s.
2024-11-29 19:12:07.152 | HD Request # 2 | Intraday data download complete for MNQZ24-CME. Unique request ID: 2
2024-11-29 19:12:07.152 | Removing historical data download ID 2.
2024-11-29 19:12:07.152 | Real-time Intraday chart data file updates started for MNQZ24-CME
2024-11-29 19:12:07.152 | Intraday chart data file opened for MNQZ24-CME
2024-11-29 19:12:07.152 | HD Request # 2 | Enabling Intraday chart updating for symbol.
2024-11-29 19:12:07.152 |
2024-11-29 19:12:07.152 | No download requests in the queue to start downloads for.
2024-11-29 19:12:07.450 | Socket (2) | Socket gracefully closed by remote side.
2024-11-29 19:12:07.450 | Socket (2) | Closed.
2024-11-29 20:01:19.066 | File >> Disconnect selected.
2024-11-29 20:01:19.066 | Delayed Data Feed | Waiting for socket receive thread to end
2024-11-29 20:01:19.067 | DTC Client socket (1) | CloseSocket call.
2024-11-29 20:01:19.067 | Delayed Data Feed | Disconnected from the server.
2024-11-29 20:01:19.067 | SC Data - All Services | Disconnected.
2024-11-29 20:01:19.067 | DTC Client socket (1) | Shutdown started. Waiting for graceful close.
2024-11-29 20:01:19.178 | DTC Client socket (1) | Socket gracefully closed by remote side.
2024-11-29 20:01:19.178 | DTC Client socket (1) | Closed.
2024-11-29 20:01:46.559 |
2024-11-29 20:01:46.559 | SC Data - All Services | Connected to server complete.
2024-11-29 20:01:46.559 | No download requests in the queue to start downloads for. | Number times message added: 3
2024-11-29 20:01:46.812 | Mapping MNQZ24-CME to MNQZ24. Service code: cme
2024-11-29 20:01:46.812 | Using symbol data fast lookup vector
2024-11-29 20:01:46.813 | Delayed Data Feed | Starting real-time market data updates for: MNQZ24-CME (MNQZ24). ID: 1 Service code: cme
2024-11-29 20:01:46.813 | Delayed Data Feed | Connecting to the server ds32.sierracharts.com. Port 10043
2024-11-29 20:01:46.813 | Delayed Data Feed | Requesting security definition data for: MNQZ24-CME (MNQZ24). ID: 1
2024-11-29 20:01:46.813 | Added historical Intraday data request for MNQZ24-CME to the queue.
2024-11-29 20:01:46.813 | Intraday data recording state for symbol MNQZ24-CME is set to download 'Pending'.
2024-11-29 20:01:46.813 | Triggering next historical data download in queue.
2024-11-29 20:01:46.817 | DTC Client socket (1) | Creating socket.
2024-11-29 20:01:46.817 | DTC Client socket (1) | New receive buffer size: 0
2024-11-29 20:01:46.817 | DTC Client socket (1) | Connecting to IP: 67.214.125.3.
2024-11-29 20:01:46.821 | Delaying start of download for MNQZ24-CME.
2024-11-29 20:01:46.931 | Delayed Data Feed | Network connection to server complete.
2024-11-29 20:01:46.931 | Delayed Data Feed | Starting socket receive thread.
2024-11-29 20:01:46.931 | Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard
2024-11-29 20:01:47.044 | Delayed Data Feed | Setting DTC encoding to Binary VLS
2024-11-29 20:01:47.044 | Delayed Data Feed | Sending logon request message.
2024-11-29 20:01:47.770 | Delayed Data Feed | Received logon response.
2024-11-29 20:01:47.770 | Delayed Data Feed | Server Name: SC Realtime Server.
2024-11-29 20:01:47.770 | Delayed Data Feed | Server protocol version: 8. Client protocol version: 8
2024-11-29 20:01:47.770 | Delayed Data Feed | Successfully connected.
2024-11-29 20:01:47.770 | Delayed Data Feed | Trading is not supported.
2024-11-29 20:01:47.770 | Delayed Data Feed | MarketDepthIsSupported: 1
2024-11-29 20:01:47.770 | Delayed Data Feed | Restarting real-time data updates for symbol: MNQZ24-CME -> MNQZ24
2024-11-29 20:01:47.981 | Delayed Data Feed | Setting external service identifier for symbol MNQZ24-CME to 42008411
2024-11-29 20:01:47.981 | Delayed Data Feed | Received security definition for symbol MNQZ24-CME
2024-11-29 20:01:52.961 | HD Request # 3 | Downloading Intraday chart data for MNQZ24-CME to the file MNQZ24-CME.scid. Service: cme
2024-11-29 20:01:52.962 | HD Request # 3 | Download start date-time: 2024-11-29 18:14:59.000000. File last date-time: 2024-11-29 18:14:59.977001
2024-11-29 20:01:52.962 | HD Request # 3 | Using server: ds26.sierracharts.com port 10149
2024-11-29 20:01:52.996 | Socket (2) | Creating socket.
2024-11-29 20:01:52.996 | Socket (2) | New receive buffer size: 0
2024-11-29 20:01:52.996 | Socket (2) | Connecting to IP: 64.152.155.17.
2024-11-29 20:01:53.201 | HD Request # 3 | Setting DTC encoding to Binary VLS
2024-11-29 20:01:53.201 | HD Request # 3 | Sending historical data logon request message.
2024-11-29 20:01:53.902 | HD Request # 3 | Requesting Intraday data. Start date-time: 2024-11-29 18:14:59. Record interval: 0. Symbol: MNQZ24
2024-11-29 20:01:54.000 | HD Request # 3 | Decompressing data.
2024-11-29 20:01:54.097 | HD Request # 3 | Receiving Intraday data for MNQZ24-CME starting at 2024-11-29 18:14:59.149000
2024-11-29 20:01:54.097 | Socket (2) | CloseSocket call.
2024-11-29 20:01:54.097 | Socket (2) | Shutdown started. Waiting for graceful close.
2024-11-29 20:01:54.098 | Historical data download thread signaled to stop.
2024-11-29 20:01:54.098 | HD Request # 3 | Received 10 Intraday data records from 2024-11-29 18:14:59.149000 to 2024-11-29 18:14:59.977001 (0.8 seconds. Delay: 106.9 minutes) and wrote 0 records for MNQZ24-CME
2024-11-29 20:01:54.099 | HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2024-11-29 18:14:59.977001
2024-11-29 20:01:54.099 | HD Request # 3 | Completion time: 2s.
2024-11-29 20:01:54.099 | HD Request # 3 | Intraday data download complete for MNQZ24-CME. Unique request ID: 3
2024-11-29 20:01:54.099 | Removing historical data download ID 3.
2024-11-29 20:01:54.099 | Real-time Intraday chart data file updates started for MNQZ24-CME
2024-11-29 20:01:54.099 | Intraday chart data file opened for MNQZ24-CME
2024-11-29 20:01:54.099 | HD Request # 3 | Enabling Intraday chart updating for symbol.
2024-11-29 20:01:54.099 |
2024-11-29 20:01:54.099 | No download requests in the queue to start downloads for.
2024-11-29 20:01:54.195 | Socket (2) | Socket gracefully closed by remote side.
2024-11-29 20:01:54.195 | Socket (2) | Closed.