Support Board
Date/Time: Sun, 24 Nov 2024 08:42:15 +0000
Post From: Unable to cancel orders
| [2013-05-13 15:51:53] |
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Sierra Chart is only indicating the orders and the state of those orders as provided by the trading service. Please contact your broker about this. However, in 974, which we are releasing in the next few minutes, when you select Trade >> Refresh Trade Data from Service, if Sierra Chart does not receive an update for an order that is listed as Open, or with some other state which is considered "working", it will be immediately internally canceled. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |