Support Board
Date/Time: Wed, 05 Feb 2025 20:41:29 +0000
Post From: An overfill update order call has occurred
| [2024-11-19 18:08:08] |
| KevinDiard - Posts: 18 |
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Bonjour, I am encountering an issue with order management on Sierra Chart while using the Rithmic platform. During the execution of certain trades, I receive the following message: "An overfill update order call has occurred." I buy a contract using the 'Buy Bid' button, the price goes below my order without being executed. So I cancel all and flatten, and the order is eventually executed even though no order appears in my order book anymore, and need to flatten a second time to close that order... it's happen to me two times today... My current selected service list is Rithmic Direct- DTC, but I am paying for the Denali feed subscription for Eurex. Am I fully using Rithmic, or is it just the order routing? Thanks for your help K |