Support Board
Date/Time: Sun, 24 Nov 2024 02:59:02 +0000
Post From: US Equities/CFE Data Early Morning Weekday Carrier Maintenance Notification
[2024-11-16 00:48:53] |
Sierra_Chart Engineering - Posts: 17154 |
The missing data has been patched for US Equities Consolidated Tape symbols. Follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Or you can use this menu command to update, any chart: Edit Menu: Edit >> Download Data from End of Chart We will be working on patching the other exchanges affected (CFE , NASDAQ TotalView, CBOE Indices). CBOE Global Indices, we need to get the data from the exchange. And for NASDAQ TotalView, we have asked the exchange for a packet capture file. Normally we should be able to recover that same day, but since this connectivity circuit is still down, we are close to losing the opportunity to do that. It would have to be up before 8 PM. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-11-16 01:25:08
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