Support Board
Date/Time: Sun, 24 Nov 2024 03:11:41 +0000
Post From: US Equities/CFE Data Early Morning Weekday Carrier Maintenance Notification
| [2024-11-15 19:30:59] |
| Sierra_Chart Engineering - Posts: 17154 |
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At this point there is no reason to believe the service is going to be restored, for the remainder of the trading day (4 PM US Eastern time). We apologize for this. We are waiting for an update from the fiber carrier. We had a similar problem, about a year ago with EUREX data where we had an outage for an entire day and we took steps to ensure that never happens again. And we are ready to be releasing that, we expect in December. A fully 100% redundant set up in all areas. We have been actively working on that. We actually did some work on our new EUREX set up yesterday. There is a lot of time and effort, an investment that. We always, do the best and make sure we provide the very best service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-11-15 19:34:18
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