Support Board
Date/Time: Sun, 24 Nov 2024 03:01:59 +0000
Post From: US Equities/CFE Data Early Morning Weekday Carrier Maintenance Notification
| [2024-11-15 17:17:29] |
| Sierra_Chart Engineering - Posts: 17154 |
|
There is no other way to say this, other than the fact that, this whole situation has turned into a disaster. Some maintenance, which should have been completed early in the morning, has gone horribly wrong and disrupted our data feeds. We really do apologize for this. And this maintenance should have been done and must have been done on a weekend and we really forcefully complained about this but were just simply ignored. We are taking steps, to add a backup circuit, through a completely different carrier with a completely different diverse route. And there is other redundancy we are going to be adding, to another data center, in Illinois for our US equities and CFE feeds. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-11-15 17:17:37
|