Support Board
Date/Time: Sun, 24 Nov 2024 03:12:53 +0000
Post From: US Equities/CFE Data Early Morning Weekday Carrier Maintenance Notification
| [2024-11-07 06:17:53] |
| Sierra_Chart Engineering - Posts: 17154 |
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Our US equities and CFE data, is delivered, over a wavelength connection from Chicago. And we have been informed of three early-morning maintenance activities, from the carrier during November. We will be posting them here. We will ensure, the feeds are functioning properly after the maintenance. The maintenance, ranges anywhere from 12 AM to 7 AM, and can cause an interruption of 2 to 4 hours. We were not aware that this type of maintenance was going to be occurring, when we had ordered this circuit and we are working on a alternative connection, to compensate for this kind of issue. We are working on that as soon as possible. This is the first scheduled maintenance: *Location of Work: *Lansing, MI
Scheduled Start Date & Time Scheduled End Date & Time Time Zone 11/12/2024 1:00 AM 11/12/2024 7:00 AM Eastern 11/12/2024 12:00 AM 11/12/2024 6:00 AM Central 11/11/2024 11:00 PM 11/12/2024 5:00 AM Mountain 11/11/2024 10:00 PM 11/12/2024 4:00 AM Pacific 11/12/2024 6:00 AM 11/12/2024 12:00 PM GMT Alternate Start Date & Time Alternate End Date & Time Time Zone 11/14/2024 1:00 AM 11/14/2024 7:00 AM Eastern 11/14/2024 12:00 AM 11/14/2024 6:00 AM Central 11/13/2024 11:00 PM 11/14/2024 5:00 AM Mountain 11/13/2024 10:00 PM 11/14/2024 4:00 AM Pacific 11/14/2024 6:00 AM 11/14/2024 12:00 PM GMT *Expected Customer Impact:* Service Affecting *Expected Impact Duration:* Up to 4 Hours As we said, we are working as quickly as possible, for an alternative connection to keep the data feed up and running during the maintenance operations. But we do not expect any change in November. The soonest would be more like about two months from now. We have contacted the carrier about this issue, and we have not been given any solution yet to avoid an interruption. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |