Login Page - Create Account

Support Board


Date/Time: Thu, 21 Nov 2024 22:20:44 +0000



Post From: How do I close this Sierra Chart account?

[2024-11-05 16:22:13]
Sierra_Chart Engineering - Posts: 17138
We can certainly do the refund but we want to respond to each of these.

1. Refer to the information here.:
Lines/Rays or Other Chart Drawings Move After Drawing Them

2. Not sure what this is. We may have that already. Maybe you are referring to the Chart Calculator tool:
Chart Drawing Tools: Chart Calculator

3. This is impossible. There should not be a problem with this at all. What is the symbol? And what is the method by which you are displaying the candlesticks when using the Numbers Bars study?

Set Sierra Chart to a Tick by Tick Data Configuration. Follow the instructions here to do this:
Tick by Tick Data Configuration


4. Definitely should not be any issue with this. Refer to this Chart Setting:
Chart Settings: Trade and Current Quote Symbol (text box) (Chart >> Chart Settings >> Symbol >> Symbol menu)

There are definitely not flaws here. Simply could not be and other users can comment on this as well.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing