Support Board
Date/Time: Sun, 24 Nov 2024 00:09:06 +0000
Post From: I don' receive data on my Quoute board
| [2024-11-05 15:56:37] |
| User965721 - Posts: 14 |
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2024-11-05 10:49:39.555 | Software version: 2700 64-bit 2024-11-05 10:49:39.555 | Primary Thread ID: 12264 2024-11-05 10:49:39.555 | Usage end date: 2025-02-12 2024-11-05 10:49:39.555 | Enabled for: Advanced Features 2. 2024-11-05 10:49:39.555 | Enabled for: Sierra Chart Historical Data Service. 2024-11-05 10:49:39.555 | Enabled for: Delayed Denali Exchange Data Feed. 2024-11-05 10:49:39.555 | Enabled for exchange2: CME 2024-11-05 10:49:39.555 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-11-05 10:49:39.555 | Current selected Data/Trading service: SC Data - All Services 2024-11-05 10:49:39.555 | Custom symbol settings values: disabled 2024-11-05 10:49:39.555 | Chart Update Interval: 400 2024-11-05 10:49:39.555 | Intraday Data Storage Time Unit: 1 2024-11-05 10:49:39.555 | Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-11-05 10:49:39.555 | 2024-11-05 15:49:39 Local computer time in UTC 2024-11-05 10:49:39.555 | 2024-11-05 10:49:39 Local computer time in SC Time Zone 2024-11-05 10:49:39.555 | 2024-11-05 15:40:28 Server time in UTC 2024-11-05 10:49:39.555 | Local computer UTC time and Server UTC time difference: 7 seconds. 2024-11-05 10:49:39.555 | Notice: Your computer's clock is off by 7 seconds. Set the 'Global Settings >> NTP Settings >> NTP Client Enable' to 'Yes'. 2024-11-05 10:49:39.555 | Program path: C:\SierraChart\ 2024-11-05 10:49:39.555 | Data Files path: C:\SierraChart\Data\ 2024-11-05 10:49:39.555 | OS Version Number: 10.0 2024-11-05 10:49:39.555 | Locale Setting: C 2024-11-05 10:49:39.556 | DLLs: UserContributedStudies_64.dll 2024-11-05 10:49:39.556 | Allowed protected custom studies: 2024-11-05 10:49:39.556 | Crash reporter started: true 2024-11-05 10:49:39.556 | 2024-11-05 10:49:48.426 | ESZ24-CME 1 Min #1 | Reloading chart. 2024-11-05 10:49:48.530 | ESZ24-CME 1 Min #1 | Chart data loading complete. 2024-11-05 10:50:39.741 | File >> Disconnect selected. 2024-11-05 10:50:39.758 | SC Data with Depth | Waiting for socket receive thread to end 2024-11-05 10:50:39.758 | DTC Client socket (2) | CloseSocket call. 2024-11-05 10:50:39.758 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2024-11-05 10:50:39.758 | SC Data with Depth | Disconnected from the server. 2024-11-05 10:50:39.758 | Delayed Data Feed | Waiting for socket receive thread to end 2024-11-05 10:50:39.758 | DTC Client socket (1) | CloseSocket call. 2024-11-05 10:50:39.758 | Delayed Data Feed | Disconnected from the server. 2024-11-05 10:50:39.758 | Delayed Data Feed | Waiting for socket receive thread to end 2024-11-05 10:50:39.758 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2024-11-05 10:50:39.759 | DTC Client socket (3) | CloseSocket call. 2024-11-05 10:50:39.759 | Delayed Data Feed | Disconnected from the server. 2024-11-05 10:50:39.759 | Delayed Data Feed | Waiting for socket receive thread to end 2024-11-05 10:50:39.759 | DTC Client socket (3) | Shutdown started. Waiting for graceful close. 2024-11-05 10:50:39.759 | DTC Client socket (4) | CloseSocket call. 2024-11-05 10:50:39.759 | Delayed Data Feed | Disconnected from the server. 2024-11-05 10:50:39.759 | SC Data - All Services | Disconnected. 2024-11-05 10:50:39.759 | DTC Client socket (4) | Shutdown started. Waiting for graceful close. 2024-11-05 10:50:39.887 | DTC Client socket (1) | Socket gracefully closed by remote side. 2024-11-05 10:50:39.887 | DTC Client socket (1) | Closed. 2024-11-05 10:50:40.025 | DTC Client socket (3) | Socket gracefully closed by remote side. 2024-11-05 10:50:40.026 | DTC Client socket (3) | Closed. 2024-11-05 10:50:40.060 | DTC Client socket (4) | Socket gracefully closed by remote side. 2024-11-05 10:50:40.061 | DTC Client socket (4) | Closed. 2024-11-05 10:50:40.064 | DTC Client socket (2) | Socket gracefully closed by remote side. 2024-11-05 10:50:40.064 | DTC Client socket (2) | Closed. 2024-11-05 10:50:47.089 | 2024-11-05 10:50:47.090 | SC Data - All Services | Connected to server complete. 2024-11-05 10:50:47.090 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-11-05 10:50:47.090 | Subscribing to symbol for symbol alert. ESZ24-CME 2024-11-05 10:50:47.090 | Using symbol data fast lookup vector 2024-11-05 10:50:47.091 | SC Data - All Services | Starting real-time market data updates for: ESZ24-CME. ID: 1 2024-11-05 10:50:47.091 | SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: ESZ24-CME 2024-11-05 10:50:47.091 | SC Data - All Services | Requesting security definition data for: ESZ24-CME. ID: 1 2024-11-05 10:50:47.091 | Subscribing to symbol for symbol alert. CLX24-NYMEX 2024-11-05 10:50:47.091 | Mapping CLX24-NYMEX to CLX24. Service code: nymex 2024-11-05 10:50:47.091 | Delayed Data Feed | Starting real-time market data updates for: CLX24-NYMEX (CLX24). ID: 2 Service code: nymex 2024-11-05 10:50:47.091 | Delayed Data Feed | Connecting to the server ds28.sierracharts.com. Port 10043 2024-11-05 10:50:47.091 | Delayed Data Feed | Requesting security definition data for: CLX24-NYMEX (CLX24). ID: 2 2024-11-05 10:50:47.094 | DTC Client socket (1) | Creating socket. 2024-11-05 10:50:47.094 | DTC Client socket (1) | New receive buffer size: 0 2024-11-05 10:50:47.094 | DTC Client socket (1) | Connecting to IP: 67.214.125.5. 2024-11-05 10:50:47.254 | Delayed Data Feed | Network connection to server complete. 2024-11-05 10:50:47.254 | Delayed Data Feed | Starting socket receive thread. 2024-11-05 10:50:47.254 | Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2024-11-05 10:50:47.390 | Added historical Intraday data request for ESZ24-CME to the queue. 2024-11-05 10:50:47.390 | Intraday data recording state for symbol ESZ24-CME is set to download 'Pending'. 2024-11-05 10:50:47.390 | Triggering next historical data download in queue. 2024-11-05 10:50:47.399 | Delaying start of download for ESZ24-CME. 2024-11-05 10:50:47.461 | Delayed Data Feed | Setting DTC encoding to Binary VLS 2024-11-05 10:50:47.461 | Delayed Data Feed | Sending logon request message. 2024-11-05 10:50:48.279 | Delayed Data Feed | Received logon response. 2024-11-05 10:50:48.279 | Delayed Data Feed | Server Name: SC Realtime Server. 2024-11-05 10:50:48.279 | Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 2024-11-05 10:50:48.279 | Delayed Data Feed | Successfully connected. 2024-11-05 10:50:48.279 | Delayed Data Feed | Trading is not supported. 2024-11-05 10:50:48.279 | Delayed Data Feed | MarketDepthIsSupported: 1 2024-11-05 10:50:48.279 | Delayed Data Feed | Restarting real-time data updates for symbol: CLX24-NYMEX -> CLX24 2024-11-05 10:50:48.516 | Delayed Data Feed | Real-time data for symbol CLX24-NYMEX is currently unavailable. 2024-11-05 10:50:48.516 | Delayed Data Feed | Setting external service identifier for symbol CLX24-NYMEX to 230943 2024-11-05 10:50:48.516 | Delayed Data Feed | Received security definition for symbol CLX24-NYMEX 2024-11-05 10:50:52.802 | HD Request # 9 | Downloading Intraday chart data for ESZ24-CME to the file ESZ24-CME.scid. Service: cme 2024-11-05 10:50:52.803 | HD Request # 9 | Download start date-time: 2024-11-05 10:35:45.000000. File last date-time: 2024-11-05 10:35:45.193000 2024-11-05 10:50:52.803 | HD Request # 9 | Using server: ds32.sierracharts.com port 10149 2024-11-05 10:50:52.888 | Socket (2) | Creating socket. 2024-11-05 10:50:52.888 | Socket (2) | New receive buffer size: 0 2024-11-05 10:50:52.888 | Socket (2) | Connecting to IP: 67.214.125.3. 2024-11-05 10:50:53.295 | HD Request # 9 | Setting DTC encoding to Binary VLS 2024-11-05 10:50:53.295 | HD Request # 9 | Sending historical data logon request message. 2024-11-05 10:50:54.012 | HD Request # 9 | Requesting Intraday data. Start date-time: 2024-11-05 10:35:45. Record interval: 1. Symbol: ESZ24 2024-11-05 10:50:54.217 | HD Request # 9 | Decompressing data. 2024-11-05 10:50:54.423 | HD Request # 9 | Receiving Intraday data for ESZ24-CME starting at 2024-11-05 10:35:45.193000 2024-11-05 10:50:54.424 | Socket (2) | CloseSocket call. 2024-11-05 10:50:54.424 | Socket (2) | Shutdown started. Waiting for graceful close. 2024-11-05 10:50:54.424 | Historical data download thread signaled to stop. 2024-11-05 10:50:54.425 | HD Request # 9 | Timestamp of first Intraday data file record written: 2024-11-05 10:35:45.193000. 2024-11-05 10:50:54.425 | HD Request # 9 | Received 291 Intraday data records from 2024-11-05 10:35:45.193000 to 2024-11-05 10:40:46.035000 (5.0 minutes. Delay: 10.1 minutes) and wrote 291 records for ESZ24-CME 2024-11-05 10:50:54.430 | HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2024-11-05 15:40:46.035000 2024-11-05 10:50:54.430 | HD Request # 9 | Completion time: 2s. 2024-11-05 10:50:54.430 | HD Request # 9 | Intraday data download complete for ESZ24-CME. Unique request ID: 9 2024-11-05 10:50:54.430 | Removing historical data download ID 9. 2024-11-05 10:50:54.430 | Real-time Intraday chart data file updates started for ESZ24-CME 2024-11-05 10:50:54.430 | Opened cached Intraday file: C:\SierraChart\Data\ESZ24-CME.scid. Thread ID: 12264 2024-11-05 10:50:54.430 | Intraday chart data file opened for ESZ24-CME 2024-11-05 10:50:54.430 | HD Request # 9 | Enabling Intraday chart updating for symbol. 2024-11-05 10:50:54.430 | 2024-11-05 10:50:54.430 | No download requests in the queue to start downloads for. 2024-11-05 10:50:54.631 | Socket (2) | Socket gracefully closed by remote side. 2024-11-05 10:50:54.631 | Socket (2) | Closed. |