Login Page - Create Account

Support Board


Date/Time: Mon, 28 Oct 2024 06:30:14 +0000



Post From: chat program cannot be connected through socks5 proxy

[2024-10-22 21:04:35]
Sierra_Chart Engineering - Posts: 16755
When using the Socks proxy, all connections are being tunneled through the proxy. The issue would have to be with the proxy not allowing the chat port number which is:
2024-10-22 17:04:06.533 | Chat | Connecting to the server chat2.sierracharts.com. Port 10065

Check the logs on your proxy server and see if you see the connection.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-10-22 21:05:19